In our constant pursuit of service excellence and improvement, we appreciates your constant kind feedback which will help us serve you better. Kindly take a few minutes of your time to complete the below survey.
Staff' Quality
Our Staffs' Job Knowledge Excellent, they know everything logistics Very Good, very knowledgeable. Okay but need improvements Poor, sounds like greenhorn. Terrible, need immediate training
Your experience :
Our Staffs' Efficiency Excellent, Fast & clean. Very Good, done as expected. Okay but need improvements Poor, Must remind & push. Terrible, Always fail to produce.
Our Staffs' Communications Excellent, clean & precise, easy to understand. Very Good, easy to understand & patient. Okay but need improvements. Poor, difficult to understand, long winded. Terrible, rude & impatience.
Our Staffs' Attitude Excellent, very professional, friendly & helpful. Very Good, courteous & helpful. Okay but need improvements. Poor, not helpful. Terrible, rude & not helpful
Service and Environment
Are We Easily Accessible? Yes. Managed to speak to the CSO everytime. Get to Speak to the CSO most of the time. Quite difficult to get connected to the CSO. Have to call many times. Terrible, difficult to speak to the CSO. Have to leave message everytime.
What Do You Like Us To Improve The Most ? Communications. Staffs' attitude. Efficiency & response time. Technical expertise & knowledge. Nothing. I love your CSO!
What Do You Think Of Our Overall Service ? Excellent, very professional, friendly & helpful. Very Good, courteous & helpful. Poor, not helpful Terrible, rude & not helpful
Would You Recommend Our Company to Another Associated ? Yes No
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THANK YOU VERY MUCH FOR YOUR FEEDBACK.
